The Assessment & Planning addresses consolidating the IT systems, processes, and infrastructure of two or more entities that have merged, or been acquired. The key practices listed below are crucial during this phase to ensure a smooth integration and alignment with the new business operating model. Here's how these practices typically apply:
Produce 7-S Analysis, Bridges Approach, ADKAR People Management Approach
IT Due Diligence & Information Gathering: Assessing the IT landscape of both organizations to understand existing systems, infrastructure, and capabilities.
Assessment and Analysis: Analyzing the findings from due diligence to identify synergies, redundancies, and integration challenges.
Systems and Data Source Mapping: Mapping out existing IT systems and data sources across the merging entities to plan for integration.
Define Current State vs Target State: Establishing the desired future state of IT infrastructure, applications, processes, and agreements post-merger (people, Process, Data and Technology Stack)
Design Solution based on the future Business Operating Model: Designing an integrated IT solution that supports the merged business's operating model and strategic objectives.
Produce PESTLE, SWAT and GAP Summary Analysis: Conducting analyses like PESTLE (Political, Economic, Social, Technological, Legal, Environmental), SWOT (Strengths, Weaknesses, Opportunities, Threats), and GAP analysis to understand external factors, internal capabilities, and gaps in IT integration.
High-Level Integration Schedules and Plans (day 1-100): Developing detailed plans and schedules for integrating IT systems and infrastructure during the initial 100 days post-merger.
Define NEWCO IT organization: Defining the organizational structure and roles within the new combined IT organization.
OCM, Communications and Risk & Compliance Plans: Developing change management and communication plans to manage stakeholder expectations and facilitate smooth integration.
Test & Acceptance Plans & Criteria: Establishing testing criteria and acceptance plans to ensure that integrated IT systems meet operational requirements and standards.
Forecast Associated Cost & Risks (including Mitigation Plans): Estimating costs associated with IT integration and identifying risks with corresponding mitigation strategies.
Stakeholder Validation & Approval: Obtaining stakeholder buy-in and approval for IT integration plans and milestones.
Mobilization: Initiating the execution phase of IT integration, including deployment of resources and implementation of integration plans.
Each of these practices plays a critical role in managing the complexities and challenges of merging IT environments, ensuring minimal disruption to business operations and maximizing the synergies between the merged entities.
During the Execution phase, the core integration team performs critical tasks to ensure a smooth transition and operational continuity. Here's how each of these activities contributes to the process:
Setup Governance & Feedback Establishing a governance structure ensures clear decision-making processes and accountability throughout the integration. Feedback mechanisms help in gathering insights from stakeholders to refine integration strategies and address concerns.
Identify and Engage Change Leads: Change leads from various functional areas (such as SBU Leads, Corporate Communications, Risk & Compliance, Finance, and HR) are crucial for driving integration efforts within their respective domains. Their involvement ensures that integration activities align with business objectives and mitigate potential risks.
Validate Access to Technical Environments & SMEs: Ensuring access to technical environments and subject matter experts (SMEs) is essential for executing integration tasks and troubleshooting technical issues. This validation minimizes delays and ensures continuity of IT operations during the integration process.
Produce Validate detailed Plans & Runbooks with SME Support: Detailed integration plans and runbooks provide step-by-step guidance for executing integration activities. They ensure that tasks are performed systematically and help in managing timelines and dependencies effectively.
Prepare and Securely Provision Technical Environments: Provisioning technical environments securely involves setting up or modifying IT infrastructure and systems to support integrated operations. It includes ensuring compliance with security standards and conducting penetration testing to identify and mitigate vulnerabilities.
Review and Update Policies, Security, Backup, DR/BC Plans and Procedures: Reviewing and updating policies, security measures, backup, and disaster recovery/business continuity (DR/BC) plans ensure that they are aligned with the integrated IT environment. This review enhances resilience against potential disruptions and protects data integrity and confidentiality.
Review and Prepare Systems Manuals and Training: Systems manuals document integrated IT systems, processes, and procedures for reference and training purposes. Training prepares staff to operate within the new IT environment effectively, minimizing learning curves and operational disruptions.
Commence Execution from a Systems and Data Perspective with Zero Business Impact: Initiating execution with zero business impact involves carefully planning and testing integration activities to ensure that they do not disrupt ongoing business operations. This approach mitigates risks and maintains continuity, fostering confidence among stakeholders. These activities collectively enable the core integration team to manage the complexity of merging IT environments effectively, ensuring a seamless transition and alignment with organizational goals post-merger.
These activities collectively enable the core integration team to manage the complexity of merging IT environments effectively, ensuring a seamless cut-over and alignment with organizational goals post-merger.
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